Refund policy

Due to the nature of laboratory research materials, we do not offer refunds or returns based on buyer’s remorse, ordering errors, or changes in research needs. However, we stand behind the analytical integrity of our products. If a customer submits the material for independent third-party laboratory testing and verified results demonstrate a purity below 99%, or a quantity variance exceeding ±10% of the labeled amount, we will issue a full refund for the affected product. Documentation from an accredited testing facility is required. This policy applies solely to analytical nonconformance and does not extend to handling, storage, or misuse after delivery.